In this article, we will discuss Personal Support Worker (PSW) services in Toronto, Canada. We will explore what PSWs do, the benefits of hiring a PSW, and how to find the right PSW for your loved one.

What is a PSW?

A Personal Support Worker (PSW) is a trained healthcare professional who provides assistance to individuals with activities of daily living (ADL) and instrumental activities of daily living (IADL) in their homes or in a healthcare facility. They provide physical, emotional, and social support to individuals who have difficulty performing these activities due to age, illness, or disability.

Activities of Daily Living (ADL)

ADLs are basic activities that individuals perform every day, such as:

  • Bathing
  • Dressing
  • Grooming
  • Eating
  • Toileting

Instrumental Activities of Daily Living (IADL)

IADLs are activities that individuals need to perform to live independently, such as:

  • Housekeeping
  • Shopping
  • Managing finances
  • Taking medications
  • Transportation

The Benefits of Hiring a PSW

Hiring a PSW has many benefits, including:

  • Maintaining independence: PSWs can help individuals maintain their independence by providing support with ADLs and IADLs.
  • Improved quality of life: PSWs can help improve the quality of life of individuals by providing emotional support and companionship.
  • Increased safety: PSWs can help prevent falls and other accidents by providing assistance with mobility and transfers.
  • Better health outcomes: PSWs can help individuals manage their chronic conditions, such as diabetes and heart disease, by monitoring their symptoms and providing medication reminders.

How to Find the Right PSW for Your Loved One

Finding the right PSW for your loved one can be a daunting task. Here are some tips to help you find the right PSW:


Ask your healthcare provider, friends, and family for referrals. They may know of a PSW who has provided quality care to someone they know.


Research PSWs in your area online. Look for reviews and ratings to get an idea of the quality of care they provide.


Interview potential PSWs to get a sense of their personality, experience, and qualifications. Ask for references and check them to ensure they have a good track record.


Make sure the PSW you choose is compatible with your loved one’s personality and needs. They should be able to communicate effectively and work well with your loved one.


PSW services in Toronto provide compassionate care to individuals who need assistance with their ADLs and IADLs. Hiring a PSW has many benefits, including maintaining independence, improving quality of life, increasing safety, and achieving better health outcomes. Finding the right PSW for your loved one can be challenging, but with referrals, research, interviewing, and compatibility, you can find the right PSW for your loved one.


  1. What services do PSWs provide?
  • PSWs provide assistance with ADLs and IADLs, emotional support, and companionship.
  1. How much does it cost to hire a PSW?
  • The cost of hiring a PSW varies depending on the level of care needed, location, and experience of the PSW.
  1. Is there government funding available for PSW services?
  • Yes, there are government-funded programs that provide PSW services to eligible individuals.
  1. Can PSWs administer medication?
  • PSWs can remind individuals to take their medication, but they are not licensed to administer medication.
  1. How do I know if a PSW is qualified?
  • PSWs should have completed a PSW training program and be certified by a recognized organization. You can also ask for references and check their track record.
  1. Can PSWs provide care in a healthcare facility?
  • Yes, PSWs can provide care in a healthcare facility, such as a hospital or long-term care facility.
  1. How often can a PSW provide care?
  • The frequency of care provided by a PSW depends on the individual’s needs and the agreement between the PSW and the client.
  1. Are PSWs available 24/7?
  • Some PSWs may provide 24/7 care, but this will depend on their availability and the agreement between the PSW and the client.
  1. What if I am not satisfied with the PSW’s care?
  • If you are not satisfied with the care provided by a PSW, you should discuss your concerns with them or their agency. If the issue cannot be resolved, you may need to find another PSW.
  1. Can I hire a PSW for a short-term basis?
  • Yes, PSWs can be hired for short-term basis, such as after a surgery or during an illness.

Supporting You in Ways That Matter

There are often times when a loved one needs help around the clock. We will schedule a free in house consultation and develop a care plan that will work for you to meet all of your loved one’s needs. Our personal support works are trained to assist in multiple situations.

For us, one of our main goals is to match you with the perfect person for your loved one’s and your family that will provide the care, attention and companionship that you are looking for.

Your loved one will remain under supervision 24 hours a day. We help with personal hygiene, oversee medication administration, keep the house clean and tidy, plan meals, and assist to help you to balance your life as well.

Our gracious caregivers will keep your loved one occupied with appropriate physical and mental activities to maximize your health potential.

In-Home Caregiver and
PSW Support for Individuals & Families


24 Hour Care
and Live-in Caregiver

Light Housekeeping 


Meal Preparation
and Light Cooking

Medication Remainder


Post Surgery Care